1. Our End User Agreement

THE Our END USER AGREEMENT IS SET OUT BELOW.
PLEASE ENSURE THAT YOU HAVE READ THE ENTIRE AGREEMENT CAREFULLY BEFORE ACCEPTING IT BY CLICKING "YES" WHERE PROVIDED BELOW.
BY CLICKING ON "I AGREE" BELOW, YOU ARE AGREEING TO BE BOUND BY THE TERMS OF THE Our SERVICE END USER AGREEMENT AND END USER SOFTWARE LICENSE AGREEMENT AND YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD AND AGREE TO ABIDE BY AND COMPLY WITH ALL TERMS, CONDITIONS AND NOTICES CONTAINED IN OR REFERENCED BY THESE AGREEMENTS, AND THAT YOU HAVE THE AUTHORITY TO DO SO. IF YOU DO NOT AGREE TO BE LEGALLY BOUND BY THE TERMS AND CONDITIONS OF THESE AGREEMENTS, CLICK ON "I DISAGREE" BELOW.
THIS AGREEMENT DOES NOT AFFECT YOUR STATUTORY RIGHTS THAT MAY NOT BE MODIFIED BY CONTRACT, TO THE EXTENT SUCH MODIFICATION IS SPECIFICALLY PROHIBITED BY APPLICABLE LAW.
1. Information about Our and the Our Services or any related product or service, You can't forward it unless and until the authority of the Our.
2. All brand names, mobile phone names eg, nokia, blackberry, sony ericsson etc are linked to there respective brands owners, and we are in no connection connected with them, in any case or what so ever . Names only been used as educational purpose only.
3. All services mentioned on web site are based on speculation, however in any case or what so ever, delay happens Our would not be held liable.
4. We don't guarantee that 100% your phone get unlocked using our service, as some times if phone is been tried before and its counter get locked, our provided code will not work and we don't offer refunds as suppliers been paid accordingly, so plz make sure before you buy our services.
5. We take our work very seriously, in any part we found that any content of Our is been used, strict measures be taken against it.

2. Acceptance of Terms

You consent to use an electronic agreement to govern Your use of the agreement. You expressly consent to receiving all notices hereunder in electronic form, provided however this consent may be withdrawn at any time by contacting Our at the address set forth above (though, in some situations, Our may have no other means of providing notices to You, so termination of Your account may result from a request from You not to receive notices in electronic form).
The parties expressly agree that all performance under this Agreement and the resolution of disputes shall be conducted in the English language. If a translation of this Agreement into any other language is required by law, the English version will prevail to the extent that there is any conflict or discrepancy in meaning between the English version and any translation thereof we should not held liable in any case whatsoever.
All Third Party Services offered for use with the Our are provided to You through Your third party service provider(s) and shall be subject to Your agreement with such third party service provider(s). EXCEPT TO THE EXTENT SPECIFICALLY PROHIBITED BY APPLICABLE LAW IN YOUR JURISDICTION, Our SHALL HAVE NO LIABILITY WHATSOEVER TO YOU OR ANY THIRD PARTY CLAIMING BY OR THROUGH YOU, FOR ANY ISSUE RELATING TO THE THIRD PARTY SERVICES, LINKED SITES, OTHER SITES OR THIRD PARTY INFORMATION, INCLUDING WITHOUT LIMITATION, THE ACCURACY, TIMELINESS OR CONTINUED AVAILABILITY OF SUCH THIRD PARTY SERVICES OR THE CONTINUED INTEROPERABILITY OF THE THIRD PARTY SERVICES.
Any dealings with third parties conducted through us, the Third Party Services, Linked Sites or Other Sites, including the delivery of and the payment for goods and services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between You and the third party. Our shall not be responsible or liable for any part of any such dealings.If you disagree in any content, you should leave the site immediately.

Verification & Refund policy

 

1 www.mendozagsm.com allows you to request the cancellation of an unlock code order in the “Waiting” section on www.mendozagsm.com; if the cancellation request is received within one minutes following your order, it may be instantly approved. If the request cannot be instantly approved, it will be seen as “Pending for approval” until www.mendozagsm.com’s supplier accepts the cancellation request, or refuses it and delivers the unlock code. It is www.mendozagsm.com’s supplier sole discretion to accept or deny a cancelation request.


Factory codes & calculator services are not eglible for verification & Refund as these are Database Methods and you wil get as Generated in Database

No Emails wil be answered seeking verification of these

The problem with theses phones is that the

1 : operator will change the codes from the defaults and the factory default codes will be wrong.
2 : Blocked Counters
3 : custom ROMS
4 : Replaced Handset or ROM Changed by operator
5 : Relocked Handet by operator


2 If you think you received the wrong unlock code, you have 3 days following the delivery of your order to request, free or charge, the supplier to verify the code. You can launch this procedure by pressing the “Verify” button in the “Archive” section on www.mendozagsm.com. You also accept that for some unlock tools (including, but not limited to, the tools that come for a calculator and that are guaranteed to return everytime the same code) this procedure may not be available.

3 If, after the verification procedure has been launched, the code is the same as the first one, www.mendozagsm.com will issue a refund of your order if you provide a video proof; this video proof must be compliant with these rules:

    First type *#06# (or any other way of displaying the IMEI on the phone’s LCD) on the phone then wait 5-10 seconds until we can clearly see and read the IMEI of the phone displayed.
    If present, the operator (on which the phone is currently locked) logo should be clearly visible.
    Insert, in the same phone, a SIM card which is not currently accepted by the phone.
    Wait 5 seconds until we can clearly see and read the message displayed by the phone
    Enter the code received by the server, SLOWLY, and the keys being pressed (or touched) must be clearly seen in the video as the code is entered into the phone.
    If you get an error message, wait 5 seconds so we can clearly see this message
    By the way, make sure the video is correctly focused and the codes, messages, IMEI are all visible on the phone’s display.

Then please upload the video using  free streaming website like youtube.com and forward to us by email.

4 If you are professional user (with a "Wholesale Account") running your own Unlock Business, please note that it's Mandatory to use "YouTube" or "DailyMotion" to upload your video. Also please pay extra care when requesting video to your customer to NOT make any mention in the video of the Name of your Company, and to NOT show your Website or Email as we'll not accept to forward the video proof to our supplier if any these condition happen. Finally still if you are a Wholesale User, please forward the Video by email including all the details below :

    "Service Name" you used to request the unlock code for this order,
    "Brand, Model and IMEI" of the Cell Phone,
    "Unlock Code" you received,
    Any special information we might have request during the Unlock Process (ie: UDID, Provider ID, SeCro),
    And finally a brief description of the "Error" when trying to enter the code.

5 When you select a tool in the dropdown menu in the “IMEI Unlock” section, an information note may be presented to you, giving you special instructions for this particular tool, including but not limited to, phone models or operators not to try to order. It is your responsibility to follow these particular rules. www.mendozagsm.com will refuse any refund request if these rules have not been followed and you receive a wrong unlock code.

6 It is your responsibility to check if you are able to enter the code in the phone before ordering an unlock code for this model; you can access at any time our CODE ENTRY INSTRUCTIONS database from https://www.www.mendozagsm.com. By ordering an unlock code, you guarantee www.mendozagsm.com that you know the correct procedure to enter this code; if you have any doubt, please ask first to [email protected] before requesting a code as we can’t guarantee to always be able to get the code entry instructions.

7 Any refund claim, whether or not Video Proof is provided, must be made less than 10 days after the delivery date of the order. We will not investigate or refund any claims made after this period.

8 You agree that all prices can change at any time without prior notice. www.mendozagsm.com liability won’t be engaged as a price changes and you commit yourself not to ask a refund for this reason.

9 You agree that any unlock tool offered on our website can be removed at any time without prior notice. www.mendozagsm.com liability won’t be engaged when a tool gets removed from our website and you commit yourself not to ask a refund for this reason.

10 You accept that all the credits bought on www.mendozagsm.com are non payment refundable all credits must be used untill account go "0"